No, the camera only supports 2.4Ghz.
No, it’s not possible to pair the camera using an ethernet cable.
Yes, in the Yale View app you can playback recordings from the SD card in the “View record history” screen. You can also see captured files on your iPhone in the Local Files in the Me tab.
Yes they do, you can listen or talk back with the built-in microphone and speaker.
No, the Yale View app only allows one user account to be connected to each camera.
Only one device can be logged in to the app at any one time. If you change the device you are viewing on, you will simply need to log in to the app again.
While you are watching the video feed from your camera in the Yale View app you can use the on-screen buttons to capture still images or record video to your phone.
This function is not available.
Yes, in the Yale View app you can use the Microphone button to turn two-way audio on.
If you enable Motion Detection on the camera and app notifications on your phone you will receive a notification when activity is detected. Events are also recorded in the Messages tab.
Turn off all your safe web protection on your router, for example with Virgin you can do this by logging onto your account and turning both Virus Safe and Child safe. Then restart the connecting process gain.
Once connected turn the protection back on.
Please check that you have downloaded the correct App – please search for Yale View (the camera is not compatible with Yale CCTV or Yale Home View Apps).
Please ensure that your router is connected to a 2.4ghz Wi-Fi network and not 5ghz. Press the WPS button on your router and then the one on your camera. Wait a short while and then try to reconnect.
You can use “Forgot password?” from the login screen of the Yale View app to reset your account password.
If you have forgotten your user name you will need to email the camera serial number to email@example.com we will then reply with the user name.
In the Yale View app tap on Register to create a new user account.
If the users phone does not support the APN protocol setting it will not appear in the search results.
Yale View App.